Paris-based software company triPica has received a €12.4 million investment from TiLT Capital Partners, the energy transition investment platform of the Siparex Group.
Founded in 2016 by Mathieu Horn, Walid Bounar and Christophe Ruzé, triPica builds a cloud-native CRM and billing platform. Energy suppliers and telecom operators use it to manage customer relationships, subscriptions, billing, payments and customer service in one system.
The company is targeting a gap in the energy market. Suppliers are adding dynamic tariffs, solar self-consumption contracts, electric vehicle charging plans and demand flexibility programmes. Many still run legacy customer and billing systems built for simpler pricing, which makes launching new offers slow and time-consuming. Telecom operators face comparable constraints when building digital brands, bundled services and usage-based plans.
triPica says its platform lets operators introduce new products and pricing models in weeks rather than months, with less IT development and customisation. It also supports the migration of customer records, contracts and billing histories from existing systems, so operators can modernise without disrupting live operations. The company draws on its experience in telecom billing to help energy suppliers offer more flexible pricing and bundled services.
The funding will support expansion in the European energy market, particularly Germany and Italy, alongside existing operations in France. The company plans to enter additional European countries. It will also keep developing its telecom business across Europe, the Americas and Asia.
triPica also intends to integrate AI into billing and customer service operations to improve efficiency and reliability. The company said it wants to use the technology in the areas where operators currently lose the most time.
